SupportSupportHelp articlesRecommended topicsUnknown chargesReport Something Suspicious on TemuHow do I return or exchange an item on Temu?My tracking info says my package was delivered, but I haven't received it.How do I ship my items back?What should I do if I am missing item(s) from my order?Why can't I find my order in my account?How do I track my refund?How do I change the notification settings?What if I received an item damaged or not as described?Protect Yourself from Spam Text Messages and Phishing ScamsIs it safe to shop on Temu? How will my information be used?Order issuesBuying on TemuCheckoutFind my orderCancel my orderOrder changesReviewsShipping & deliveryReady to shipShippingDeliveryReturn & refundReturnsHow do I return or exchange an item on Temu?What is the status of my return or exchange?Can I exchange the size/color of items?What if I received an item damaged or not as described?What if I received the wrong item?Can I change return options?How long do I have to return something?How do I ship my items back?Where is my return label?What if no barcode available?RefundsReshipmentsProduct & stockStockSize & fitManaging my accountAccount preferencesSigning inPayment & promosPaymentsTemu creditPromosYour securitySecurity and PrivacyPolicies & othersPoliciesFeedbacks & collab inquiriesTemu customer serviceCustomer support recordsRequest an itemStill can't solve the problem?Contact us
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